FAQ
  • Q: What is the MOQ if I want to place the order to you ?
  • Our MOQ is 1000PCS,For the first order,we could accept the 500PCS as beginning.

  • Q: What are the warranty of ecobay products?
  • Normally , Our warranty is 18 month count from the production date ( marked on the products ) . For our agent , we will extend to 24 month.

  • Q: What does the production capability ecobay have ?
  • We cansupply 1,000,000PCS per year to our clients world wide.

  • Q: What is the delivery time of ecobay ?
  • Eecbay lead time normally will be 30 days . If you make the material forecast advanced , it could be shortened to 15 days.

  • Q: How can I get the sample from ecobay?
  • You could choose the types you like, and then sent the model no. to the email box info@saswell.com. Our salesman will get in touch with you within 24 hours. And we will send the data sheet to you for double check. Then we will prepare the sample accordingly. The sample needs to charge. So we will calculate the fare by emails back the proforma invoice for your reference. Then we will express the sample to you by express, you could get the sample about 4-5 days later.

  • Q: What are the shipping terms of ecobay?
  • Normally, we use the shipping terms as FOB SHENZHEN or EXW , if you have your own forwarder , we could accept the shipping terms as FCA.

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